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  1. Solax Power Help Center
  2. FAQ

FAQ

  • What items are included in the scope of delivery for the Wi-BR?
  • What is the SolaX Wi-BR device, and what are its main functions?
  • I lost my RFID card. How can I deactivate it and add a new one?
  • How do I restrict charging during certain times of the day for my EVC G2?
  • Can I use two EVC G2 at my home and have them share the available power?
  • What is Dynamic Load Balance and why would I use it?
  • How does the "Smart Boost" function work?
  • What are the different ways to start a charging session?
  • Can I install the charger outdoors?
  • What is the difference between Plug Type and Socket Type models EVC?
  • What is the Random Charging Delay function, and how do I use it?
  • Does the EV-Charger G2 support voice control, and how do I set it up?
  • Can multiple EV-Chargers G2 be used in parallel, and what are the requirements?
  • How does the Dynamic Load Balance function work, and how do I set it up for my EVC G2?
  • What is the difference between Green, Eco, and Fast charging modes in Solar Scene?
  • What are the application scenarios of the EV-Charger G2, and how do I switch between them?
  • What are the different activation modes of the EV-Charger, and how do I switch between them?
  • How do I connect the EV-Charger G2 to the App (SolaXCloud)?
  • What are the environmental requirements for installing the EV-Charger G2?
  • What grid systems are supported by the X1/X3-HAC Series?
  • What do the different parts of the model name (e.g., X3-HAC-22P-L-B) represent?
  • What is the API interface frequence limitation?
  • Is there any frequence limitation for SolaX API interface?
  • Can SolaX change my agent account to an installeraccount?
  • Does SolaX 4G dongle support local mode?
  • Does it support to reset the "Enviromental benefits" value?
  • Does SK-SU inverter support M1-40 meter?
  • Does SK-SU inverter support meter?
  • What if I delete my site and unbind my dongle, will I lost all the history data?
  • Can I use the BMS of T45 battery with the T30 battery?
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