Skip to main content
Solax Power Help Center Help Centre home page Solax Power Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Solax Power Help Center
  2. FAQ

FAQ

  • XHub Modbus RTU communication protocol document
  • speak to person
  • How many X1-HAC can I parallel?
  • I want to change the energy flow time interval of the Solax WiFi pocket dongle from 10 seconds to 5 seconds. Could you kindly help me with this, and let me know how to do it?
  • Any service centre in India??
  • Can i use the hybrid 6kw 3 phase unit just for batteries and have no PV connnected to it?
  • I need to know what type of wall car charger I have?
  • How do I connect my Pocket Wifi V2 to my wifi
  • Tz Protect Fault
  • Agent
  • I would like to ask, is the solax ld51 battery discontinued?
  • Can i check what firmware is installed in my solax inverter
  • Why am I unable to perform an inverter firmware update using the installer account?
  • I have an Installer account, but when I try to update the firmware of a SolaX ULT 25kW inverter through the Installer App, I receive a "No Permission" message. Could you please check whether my account has remote firmware upgrade privileges enabled?
  • What is the url for SolaX Design system?
  • Does SolaX power have a Solar system degsign platform?
  • How can I enter into SolaX Design platform?
  • How can l get access to the designer?
  • Extend additional batteries
  • When adding new battery to the existing system, what should we take care of ?
  • Talk to human
  • I have a problem connecting a dongle to my installers app
  • How can I link the pocket dongle with my installer account?
  • How to bind end user dongle to my installer account?
  • How can I bind the pocket dongle to my installer account?
  • Where can I find the SolaX products installation guide, please?
  • Where can I find my inverter user manual, please?
  • Where can I download my inverter datasheet, please?
  • Where can I download my battery datasheet, please?
  • Where can I find my inverter datasheet, please?
  • Next ›
  • Last »
Solax Power Help Center
English (United States) Italiano (Italia)
Powered by Zendesk