FAQ
- I can not sign in e-learning but I can sign in solax cloud normaly
- Battery bms is showing as hs25 when should be showing as hs36
- i have problems with inverters
- Hi is the X1 VAST 10kw single phase inverter paired with a solax hs51 30kwh capable for full house backup or only essential circuits?
- Is it compatible to parallel ld160 and Ld 150
- agent please
- Speak to support
- Chat to agent
- For the X3-ULTRA 25kW inverter, the user manual recommends a 63A circuit breaker. Is it acceptable to install a 50A breaker in practice?
- How can I download some documents?
- I have just been given permission to begin exporting but am confused as to the settings in the app
- I want to unbound an dongle
- Why this battery standby
- How would we implement V2X bidirectional charging using a x1-hybrid-g4 inverter?
- I have a pocket wifi v1.0
- Does the changeover switch need a earth neutral bond relay
- My solax design account has been disabled. why?
- How can I access the “Management”
- Hello - can I use the Smart EV Charger G2 with Octopus Intelligent Go tariff in the UK?
- Yes I have a question
- Can I transfer or change to C&I site to residential site?
- I’m trying to set up my solar on the app and it is saying that the device is already bound
- is it possible to remotely set export to zero
- How can i make parallel the ld150 and the new ld 160 bat
- Can i combine ld150 and ld 160
- I would like to transfer a plant to my account
- XHub Modbus RTU communication protocol document
- speak to person
- How many X1-HAC can I parallel?
- I want to change the energy flow time interval of the Solax WiFi pocket dongle from 10 seconds to 5 seconds. Could you kindly help me with this, and let me know how to do it?