FAQ
- How can I get the "TokenID" of SolaX API?
- I have a solar system by solax ,I need my firmware updating
- How to check the meter/CT installation is correct or not？
- What is three-phase unbalance function and its benefit?
- What is the Warranty period for SolaX XHub?
- How to Enable XSchedule function of the SolaX XHub?
- What is the function of "RST" key for SolaX XHub?
- How should the Inverter "BMS" cable be connected to the Parallel Box?
- What are the requirements for the number of batteries when using the G2 box?
- Does the BMS Parallel Box G2 require a BMS connection?
- Can I connect a T30 battery and a T58 battery to the BMS Parallel Box G2 at the same time?
- What is the primary difference between the BMS Parallel Box G1 and G2?
- What post-warranty services does Solax provide, and what costs are included?
- Who is responsible for transportation costs for warranty replacements in the UK and Ireland?
- What happens to the warranty period if Solax replaces a defective product under warranty?
- What happens to the warranty if my inverter is replaced?
- Can I extend my battery system with additional batteries later?
- How long do I have to report a fault to claim the warranty?
- Can I install the inverter myself to claim the warranty?
- Does the SolaX warranty cover damage from lightning or power surges?
- Are labor costs or on-site service fees covered by the warranty?
- Does the SolaX inverter warranty start from the installation date or the production date?
- Can the "Superback" function be used in pure off grid situation?
- What are the key highlights of the XHub?
- What is the main purpose of the XHub device?
- What are the storage conditions for the XHub?
- How do I decommission or remove the XHub?
- What is the maintenance schedule for the XHub?
- What is the XSchedule function of XHUB?
- Does the XHub support third-party devices?