How can I get my MCS certificate?

Your Installer should issue your MCS certificate within 10-working days of your installation being completed.
You can check whether an MCS certificate exists by calling the MCS Helpdesk on 0333 103 8130. You will need to know the technology type of the system and the full address (including postcode) of where the system is installed.
If you have never received a certificate, if you require a copy of your certificate or, if you require an amendment, you should contact your original MCS certified installer in the first instance to request this.
If your original Installer is no longer MCS certified or, is no longer trading, then the MCS Helpdesk Team will support you with your certificate query.