I have a problem connecting a dongle to my installers app

There are 2 methods for your to selelct:

Method1: From SolaX Web

S1: Login in your installer account via our SolaX Cloud link: https://global.solaxcloud.com/user-center/

S2. Follow the path marked in below picture 

Method2: From SolaX APP

S1: Login in your installer account in SolaX APP

S2. Follow the path marked in below picture