Peter
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Activity overview
Latest activity by Peter-
Peter created an article,
How do I read the export value?
After you login your account, you can see the export value based on Plant Overview page, if the value is positive, it means your system is selling power to the grid, if the value is negative, it me...
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Peter created an article,
Can I (homeowner) download data via .csv format?
I am sorry to say currently the file format is ".xlsx", but after you download the ".XLSX" file, you can try to save it again to .CSV fromat.
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Peter created an article,
As an installer, how to add the end user to the plant?
Please follow the steps below:S1: Login your account and click "Add Plant"S2. Full fill in the plant information and end user email addressS3. Finish other information then save.
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Peter created an article,
My battereis have stoped charging as it is cold how do i check this?
Please refer to this link, it is about battery heating function: https://kb.solaxpower.com/solution/detail/2c9fa4148adb360e018b2285a506031a
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Peter created an article,
Do you offer technical support ?
Kindly contact our technical support via below: https://www.solaxpower.com/contact-us.html
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Peter created an article,
Can I know more about the battery heating function?
Please refer to this link: https://kb.solaxpower.com/solution/detail/2c9fa4148adb360e018b2285a506031a
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Peter created an article,
What is TOU mode, and how do I configure it?
TOU (Time-of-Use) mode optimizes energy use by assigning different working modes to specific time slots (aligned with peak/off-peak electricity rates). Configuration:Setup: TOU mode can only be con...
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Peter created an article,
What grid types does the X1-VAST inverter support, and what AC voltage/frequency ranges are compatible?
The inverter supports three grid types: TT, TN-S, and TN-C-S. For AC parameters:Nominal Voltage: 220 V / 230 V / 240 V (single-phase, L/N/PE wiring).Frequency: 50 Hz or 60 Hz.Grid Compliance: Ensur...
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Peter created an article,
Can the X1-VAST inverter be installed outdoors, and what are the environmental requirements?
Yes, the X1-VAST inverter has an IP66 ingress protection rating, allowing outdoor installation. The environmental requirements are:Temperature: Operating range: -35°C to +60°C (derating applies abo...
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Peter created an article,
Can I connect two battery strings to the X1-VAST inverter?
Yes, the inverter supports two independent battery strings. Each battery port supports a maximum charge/discharge current of 25A. If only one port is used, the maximum current is 30A.