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  2. FAQ

FAQ

  • Should I select CT or meter in EVC "Grid Data Source" when I connect my EVC to datahub1000?
  • Does the DTSU666 smart meter have to be branded Solax or does that not matter?
  • What are the common half wave loads?
  • What is the difference between D version Hybrid inverter and M version Hybrid inverter?
  • How to set the "TOU tafiff" from my solax app?
  • How to solve EVC "ElecLock_Fault" issue?
  • What is the maximum number of RFID cards that the Solax EVC G2 can store locally?
  • Does Solax EVC G2 support parallel solution?
  • What is the different between Per phase control and total phase control?
  • What is the difference between modbus tcp and modbus rtu
  • How to power off X3-NEO-LV inverter?
  • I can see the server address but the data is not uploading to cloud, why?
  • During the webpage when setting my Dongle it fails to connect with router, how to do?
  • During the webpage setting, my Dongle fails to recognize the inverter, how to do?
  • When I scan QR code by APP it displays “Register No. not valid”, how to do?
  • No dongle’s hotspot found after dongle inserted, how to do?
  • What is the meaning of "Phase Self Adaption" in my X3-NEO-LV inverter settings?
  • What is the meaning of "Return To Battery Voltage/SOC" in my X3-NEO-LV inverter settings?
  • What is the meaning of "Return To Utility Voltage/SOC" in my X3-NEO-LV inverter settings?
  • Is it necessory to installe the MCB for my X3-NEO-LV battery?
  • How to storage the X3-NEO-LV inverter?
  • Does X3-NEO-LV inverter support Micro-grid system?
  • My inverter has 2 mppts, one MPPT has reached the start up voltage of the inverter, while the other has not, will the other mppt also start generation power?
  • What impacts does power factor have on the energy storage inverters?
  • What is the meaning of "Control Power" in my inverter settings?
  • What is the meaning of "power factor" in my inverter settings?
  • How to black start HS2.5/HS3.6 battery system?
  • Why should we pay attention to the ventilation of inverters?
  • What is the meaning of “0.2C charge & discharge”?
  • How to deal with the wet batteries and damaged batteries?
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