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  1. Solax Power Help Center
  2. FAQ

FAQ

  • Is it necessory to installe the MCB for my X3-NEO-LV battery?
  • How to storage the X3-NEO-LV inverter?
  • Does X3-NEO-LV inverter support Micro-grid system?
  • My inverter has 2 mppts, one MPPT has reached the start up voltage of the inverter, while the other has not, will the other mppt also start generation power?
  • What impacts does power factor have on the energy storage inverters?
  • What is the meaning of "Control Power" in my inverter settings?
  • What is the meaning of "power factor" in my inverter settings?
  • How to black start HS2.5/HS3.6 battery system?
  • Why should we pay attention to the ventilation of inverters?
  • What is the meaning of “0.2C charge & discharge”?
  • How to deal with the wet batteries and damaged batteries?
  • How to prevent leakage of battery electrolyte solution occurs?
  • Why does my inverter enter into "idle" status?
  • My inverter is Unable to exit EPS mode, how to do?
  • How to solve "meter fault" issue?
  • How to solve "BMS Internal Error" on my inverter LCD screen?
  • My inverter is stuck in "wait mode", how to solve this issue?
  • How to do if my inverter is offline, but it was online before?
  • What is the function of "ShutDown" in my inverter settings?
  • How can I get my MCS certificate?
  • Is there any limitation when I am using solax API?
  • What if the Soalx Meter readings, such as power, do not match the actual situation?
  • What if the inverter LCD or SolaX Cloud reports a MeterFault alarm when the Solax Meter is connected to and enabled on the inverter?
  • What is the function of SVG?
  • Which kind of inverter is designed with "SVG" function?
  • Which kind of battery is compatiable with "Solax Charging Box"?
  • How does solax "battery charging box" work?
  • Which kind of solax inverter support matebox?
  • Which kind of inverter is designed with "Meter CT Self Check" function?
  • What kind of problems will cause "miss CT fault"?
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