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  1. Solax Power Help Center
  2. FAQ

FAQ

  • Does solax have the certificate about inverter "power limit"?
  • What is the RS485 port on X3-PRO G2 used for?
  • Which kind of external RCD can be used for my X1-Hybrid-G3?
  • How to solve the problem that the inverter is stuck in waiting mode?
  • Why the "export control'' has been setted as 0, but there's still power to the grid?
  • Before running my X1-boost inverter, what should I do?
  • Do I need to disable export control function if I do not want to install meter in my solax X1-Boost G4 inverter?
  • What is RS485?
  • What is the activation password for solax EVC?
  • My EVC comes up with fault "emstop", what should I do?
  • What is the meaning of P(f) in my inverter setting?
  • Why the "daily yield" no longer updates the data on cloud
  • Regarding the Application of Solax's Micro-grid system, does it support any other brand of on-grid inverter?
  • Why the ARM and DSP versions on the screen of the inverter is very old ?
  • What does the RN of the dongle means ?
  • What does the SN of the inverter means ?
  • What is the longest distance for datahub "AI Signal Cable"?
  • What is the longest distance for datahub "Network Cable"?
  • What is the longest connection distance between the router and my datahub1000?
  • Does solax pocket wifi 3.0 support support "Modbus TCP"?
  • Does solax pocket wifi 3.0 support "offline data storage"?
  • Can I know if solax inverter has a built-in "built-in AC auxiliary power supply"?
  • When I login my account, it shows "timeout", what should I do?
  • Can I reset "Income&Saved" data of my solax cloud?
  • Does the "daily income" includes self use power?
  • How do I connect my product to the solax cloud app ?
  • Do I need to enable the function "Extend Battery Function" before adding new batteries to my system?
  • When I download "SolaX-Project" app, it shows not available, and was made for an older version of Android, what should I do?
  • How to measure AC grid Frequency?
  • How to measure AC grid Voltage?
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