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FAQ

  • Does X3-ULTRA support EVC?
  • Does X3-ULTRA support 0 export control?
  • Does X3-ULTRA support battery heating function?
  • Does X3-ULTRA support black start?
  • Does X3-ULTRA support Global MPPT?
  • What is the relationship between X3-ULTRA and G4 inverter?
  • I have a master battery with 3 slaves connected to it can I connect 2 more slave?
  • Can I manually control force charge in my battery using an app or your cloud?
  • We are installing a Solax hybrid 15kw 3 phase inverter / 3 strings with 32 solar panels- with 3 solax slaves and 1 master battery all 5.8kw and totalling 23.2kw- now the question is do we require any meter set up with the batteries and if so how many.
  • What power range are available in X3-ULTRA?
  • What's the differece between A1-HYB-G2 and A1-AC-G2 ?
  • Can battery only discharge during the discharge period?
  • How does SolaX Hybrid Inverter work?
  • Can Hybrid G4 series provide whole house loads back-up function?
  • Can solax G4 inverters support generator solution?
  • X3 Hybrid G4 reported Grid relay fault, how to solve?
  • Why does X3 Hybrid G4 report parallel fault in parallel mode even though the firmware version is the same and the master and slave settings are correct?
  • Can I connect another on-string inverter with my hybrid?
  • Does my T58 battery support heating function?
  • I want to extend my batteries, how should I do? Is there some procedure before it?
  • Why was the SoC of the batteries fluctuates between 15% and 20%?
  • Can I connect only one battery to X1-Hybrid-G4 and X3-Hybrid-G4?
  • Why the battery soc decreased lower than 5% but there is no charging or error?
  • Why the battery firmware can't be updated for T58 V2?
  • Is there a protective mechanism for battery to prevent low power/soc?
  • Why the slave inverters in X3G4 parallel system report TZ protect fault?
  • What if one or two Grid phases voltage is lower than actual on X3-hybrid-G4 inverter display?
  • Will there be different PV current input limit on X3-Hybrid-G4?
  • Why my batteries are in low capacity?
  • Is posible to use Hybrid inverter without batteries?
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