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  1. Solax Power Help Center
  2. FAQ

FAQ

  • X3-MIC-G2 always trips (30mA)
  • What is the insulation resistance threshold value of Mega and forth?
  • There is voltage in the PV measurement, but it is not displayed on the machine or monitor, how to do?
  • Does soalx BMS parallel box support T30 batteries?
  • What is the warranty period for my EPS parallel Box?
  • What is the warranty period for my BMS parallel box?
  • Does soalx BMS parallel box G2 support to connect T58 and T30 at the same time?
  • There is no X1-Boost-G4 in your solaX Design, what should I do?
  • Can I recover my site data after I deleted the site?
  • Does X3-PRO G2 support “Modbus Fuction” function?
  • What is the right installation position of the Micro-breaker for X3-PRO G2?
  • How can I know whether my iniverter is designed with APS?
  • What is the warranty period for LG battery I bought from solax?
  • Do I need to use extra home meter if I use solax meter with my inverter?
  • What is the working temperature for X3-PRO G2?
  • I lost my user manual, where can I get it?
  • Where can I see my battery tempetature, it is X3-Hybrid-G4?
  • What is DRM?
  • Which kind of Solax inverter supports Super-Backup Function?
  • Why I can not login solax portal platform, shows 404?
  • What is the obtain frequence of solax API tokenID?
  • Which protocol does solax API support?
  • Can I update EVC firmware locally?
  • I can not find X1-Boost-G4 on your solax Design, what should I do?
  • What kind of data can I get from solax cloud?
  • Which type MCB should we usually use?
  • What if I need more inverters being paralleled in my system?
  • What is the parallel quantity limit for each inverter model?
  • Why it's a full sunny day, but the inverter is not generating power?
  • How can I check the current FW version locally?
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