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  1. Solax Power Help Center
  2. FAQ

FAQ

  • May I have your sales team contact?
  • Where can I buy the longer battery power cable?
  • What is the maximum battery power cable length between battery and battery?
  • What is the installation direction for Meter-CT?
  • Where can I buy X3-PRO-G2 20kw?
  • Does string inverter support parallel、set master and slave? where to set export limitation?
  • What is the maximum meter cat 6 cable I can use?
  • Do I need to install extra SPD for my X3 PRO G2?
  • What is the installation direction for single CT?
  • Do I need to use EPS box if I want to parallel 5 X3-Hybrid G4?
  • What is the output power rate if I parallel 2 * 7.5kw inverters?
  • What kind of RCD should I buy for my inverter?
  • How to join the installer training?
  • What kind of inverter can work with battery without PV?
  • What is the limitation of connection cable length for CT?
  • Can I set export control 0 for X1-AC?
  • Can I connect only one inverter to my EPS Parallel BOX?
  • Is there any special requirement for solar panel voltage?
  • How many batteries can I connect to my X1-HYBRID-G4?
  • What is the historical data granularity stored on the cloud?
  • If I have a parallel system with multi hybrid inverters, does it requre pocket WiFi/LAN for each inverter?
  • How often is the data on the cloud platform updated?
  • What is the Duration of storing historical data locally
  • As an installer, what shall I do for commissioning?
  • What is the limitation of connection cable length for CT or meter?
  • Can I use a three phases meter for single phase inverter?
  • When shoud I use CT and when shoud I use meter?
  • Can I use no-SolaX brand of meter/CT?
  • Can I charge at different current rate across the phases in 3-ph charging?
  • Which size of cable should I use, What about breaker?
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