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  1. Solax Power Help Center
  2. FAQ

FAQ

  • How can I know if my EVC is connected to inverter successfully?
  • Does solax meter and CT use the same pin definition?
  • Can I power off my inverter via datahub remotely?
  • Why my EVC does not charge my car after I plug in?
  • Can I buy inverter from solax directly?
  • The flow chart keep static on solax cloud, what should I do?
  • I can not see my site after udpate the app?
  • Why it show wifi conenction successfully, but my inverter is still offline?
  • Can I parallel 2 X1-Hybrid-G4 and then use it in Micro-grid system?
  • What should I pay attention to if I want to install my T58 battery outdoor?
  • Can I creat an installer account using existing end user email address?
  • What should I do if my inverter is out of warranty and faulty?
  • Can I conenct my EVC to the X3-MIC-G2 parallel system which is paralleled using datahub?
  • How to confirm the function setting on X3-MIC-G2 LCD?
  • What is the recommended external RCD for For X3-MIC-G2 inverte?
  • For X3-MIC-G2 inverter, what will happen if  input DC voltage >Max. PV input voltage?
  • What temperature will my T30 battery be heated to when I enable the battery heating function?
  • Does datahub support SD card besides TF card?
  • Can I connect hybrid and on grid iniverters together and also achieve the o export control?
  • What's the difference between 2D and 3D version in X3-Pro-G2 user manual?
  • How can I know whether my inverter is designed with AFCI or not?
  • For the inverter you replaced for me, when will I receive it? Will there be a notification?
  • What's the difference between X3 Ultra and X3-Ultra-A?
  • I have two X3 Hybrid G4 paralled together, but why can I only see the master in SolaxCloud?
  • I want to build a EVC station, Can I connect Solax EVC directly to the datahub?
  • In inverter LCD, it shows ExternalFanFault, what should I do?
  • I'm from Sweden, and I want to upgrade T30 batteries to 3.16 version. I heard it's special version. Right?
  • Does solax EVC support parallel function?
  • Why dose the EVC charging records show a list of charged power and history but I only charged my car once?
  • How to connect lead-acid battery to solax inverter?
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