FAQ
- Why does my warranty application is not finished? I didn’t receive the certificate?
- What if the inverter reports ARM DSP Comms Error?
- Why does the indicator S1 or S2 on T58 battery shows a yellow light?
- Can X3-Ultra inverter connect 2 types/models of battery system?
- Does the dongle firmware apply for EVC in the same version as for the inverters?
- Is there such a protection device in solax inverter circuit？Like PIC(permanent isolation controller)
- Are AC/DC designed seperately ?
- Which models support TOU function?
- Does datahub support modbus RTU
- Is it possible to query several inverters via Modbus RTU?
- Why does the site page not show yield generation?
- How to calculate the battery charging power ?
- Why does the cloud system report PV Voltage Fault but my Vmp is within the range?
- Why I discovered that Radiator Temperature in Solax cloud is missing？
- When I'm using EVC, what should I do if I don't want to draw power from the grid at all and am trying to fully utilize PV power to charge my car?
- My EVC is constantly offline in Cloud, why is it that?
- Is it normal for the X3 Hybrid G4 to measure voltage at the EPS port in normal mode?
- What should I do with a faulty inverter or battery after I have received a new one?
- How to solve the inverter reporting BMS relay fault?
- Why does my site have a sudden fluctuation of load and then quickly back to normal?
- Can solax string inverter post live data during the night?
- Does PRO inverter have to connect with a meter?
- Why I can not add the site of End user to my installer account?
- Why is the fan so loud when running?
- Can I use Matebox advanced for parallel system?
- Why does my X3-hybrid-G4 not start the fan when it feels very warm on the surface of the inverter?
- Can I clamp CT on the N and L wire simultaneously?
- Why can’t my battery be charged with full power?
- What is the maximum parallel quantity for X1-Mini if I use modbus?
- Newly installed inverter, why I can not change the safety code from solax app?