FAQ
- Why does the site page not show yield generation?
- How to calculate the battery charging power ?
- Why does the cloud system report PV Voltage Fault but my Vmp is within the range?
- Why I discovered that Radiator Temperature in Solax cloud is missing？
- When I'm using EVC, what should I do if I don't want to draw power from the grid at all and am trying to fully utilize PV power to charge my car?
- My EVC is constantly offline in Cloud, why is it that?
- Is it normal for the X3 Hybrid G4 to measure voltage at the EPS port in normal mode?
- What should I do with a faulty inverter or battery after I have received a new one?
- How to solve the inverter reporting BMS relay fault?
- Why does my site have a sudden fluctuation of load and then quickly back to normal?
- Can solax string inverter post live data during the night?
- Does PRO inverter have to connect with a meter?
- Why I can not add the site of End user to my installer account?
- Why is the fan so loud when running?
- Can I use Matebox advanced for parallel system?
- Why does my X3-hybrid-G4 not start the fan when it feels very warm on the surface of the inverter?
- Can I clamp CT on the N and L wire simultaneously?
- Why can’t my battery be charged with full power?
- What is the maximum parallel quantity for X1-Mini if I use modbus?
- Newly installed inverter, why I can not change the safety code from solax app?
- At what temperature the inverter fan will start working?
- When do I need to use EPS parallel box if I want to parallel X3-hybrid inverters?
- What is the minimum power to charge the EV under Green 6A?
- Can I bind mutiple inverters under my site?
- How to clear the data under my site?
- Will the dongle signal make influence when doing the manual wifi connection?
- I have multiple inverters, can I use one dongle for them?
- How to do my inverter suddently got offline?
- Can I upgrade my Boost G1 firmware remotely?
- What is the warranty period for solax EVC?