Peter
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Recent activity by Peter-
When do I need to use EPS parallel box if I want to parallel X3-hybrid inverters?
Please be advised if the inverter quantity in your system is larger than 3, then you need to use the eps parallel box, using eps parallel box you can parallel up to 10 X3-Hybrid inverters. Also abo...
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What is the minimum power to charge the EV under Green 6A?
Usually for single phase EVC:1.4kw. For three phase EVC:4.2kw, if you update the firmware to the latest, and your car charger is single phase, it is 1.4kw.
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Can I bind mutiple inverters under my site?
Yes, you can bind mutiple invertes to one site.
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How to clear the data under my site?
You can delete the site and creat a new site, or you can contact solax support.
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Will the dongle signal make influence when doing the manual wifi connection?
Yes, make sure the signal is at least 80%.
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I have multiple inverters, can I use one dongle for them?
If there is no datahub, each inverter needs a dongle.
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How to do my inverter suddently got offline?
Please unplug and plug the dongle, if no luck, please do the wifi connection again. If no luck, please refer to this link: https://solaxpowerservice.zendesk.com/hc/en-001/articles/11121606986639-P...
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Can I upgrade my Boost G1 firmware remotely?
No, for Boost G1 and G2 only support local upgrade, please contact solax support to get the latest firmware.
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What is the warranty period for solax EVC?
Please refer to Solax warranty policy in the link:https://www.solaxpower.com/warranty/
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Is Solax three phase inverter's output current/voltage symmetrical or asymmetrically?
It is symmetrical, and there is a 120° phase difference between each phase.