Peter

No. Although the G2 box is compatible with both series, you cannot connect a T30 and a T58 battery to the same box simultaneously. Only the same battery model series can be paralleled.

The G1 version supports only the T58 Slave battery, whereas the G2 version supports both the T58 Series and the T30 Series batteries.

Solax offers paid post-warranty services for expired/invalid warranties, which cover: On-site service fee (technician travel, labour for installation/repair/testing);Materials fee (replacement part...

Transportation costs (shipments, duties, import/export fees) for replacement units are covered by the warranty in the UK and Ireland. You are responsible for returning the allegedly defective produ...

The remaining warranty period of the original product is transferred to the substitute product. If the remaining period is less than 1 year, the warranty for both the original and substitute device...

The remaining warranty period is transferred to the substitution product. If the remaining period is less than 1 year, it is automatically extended to 1 year. Solax automatically registers the repl...

Yes, but it is suggested to add extra batteries within 1 year after the initial installation. You must follow the Battery Extension SOP to ensure batteries are at the same voltage level, and update...

You must report the failure to Solax or your installer within one month (4 weeks) of the failure date. Claims made later will not be considered.

No. Products must be purchased from an authorized reseller and installed/activated by an installer certified by Solax or its distributors for the warranty to apply.

No. Damage caused by lightning, flood, fire, power surge, corrosion, pest damage, or any other force majeure factors is not covered by the warranty.