FAQ
- Installers build sites for end users
- How to Reset Password
- How to reset date and time
- Warranty Enquiry and Upgrade
- Inverter is stuck in waiting mode
- How to order X3 Mega 50kw or 60kw inverters
- How I can get my inverter into esp mode
- How do you get the EPS to work automatically on the hybrid inverter
- Can you give me a number for customer service
- Is it possible to connect inverter via Bluetooth?
- Can three phase inverter be used on a single phase grid system?
- Can I connect two strings Hybrid inverter to datahub1000?
- Does your SK-SU inverter support modbus function?
- Can I have the support email address and a phone number please?
- How can I login my SolaX app?
- What is the url to monitor my solar system?
- Solax Power Inverter work with Alexa
- Please can I have the contact email for head of customer support UK?
- Where can I get inverter information and details?
- How do I register a warranty？
- I have a SkSu3700 inverter and was wonder what dongle will work with it
- Does the A1 BI G2 come with an ATS if I choose tto install a battery or generator in the future?
- On the app it shows kW produced by the solar panels but there is no reading on the house and the grid. Should I be able to see anything there?
- I want to know how to charge my battery during the Economy low rate over night？
- I have an SolaX X1 Hybrid 6.0-D with 5.8 kwh battery, I would like to connect a generator into the system, so I can charge the battery during a power outage, is this possible with this system?
- Can you tell me if the DDSU666 CT can be fitted in an external meter box. Although not exposed to weather it may be a damp space?
- How do I know whether my inverter is designed with AC auxiliary power supply function?
- Is it possible for the X1-HYBRID-3.7-D to not be set up with a battery and done as a pure string inverter instead
- How do I reset the total earnings figure ?
- How to check our inverter warranty period?