Skip to main content
Solax Power Help Center Help Centre home page Solax Power Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Solax Power Help Center
  2. FAQ

FAQ

  • How to enable the 10s refresh function?
  • How to troubleshoot LAN dongle issue?
  • Why my system goes offline after I change my internet provider?
  • How to upgrade the firmware of Pocket WiFi 3.0 locally?
  • What is the main difference between BMS parallel box G2 and G1?
  • Does SolaX inverter support external generator?
  • How to get device data by modbus tcp?
  • How to make inverter silent when grid is off?
  • How to set export control?
  • How to enable the function of P(freq)? X1-Boost-G4?
  • Why I cannot query historical data via API as an end-user?
  • Why my installer or agent cannot see my site data?
  • How to Change account password?
  • How to change login account username?
  • How to set the charge and discharge period?
  • How to find inverter SN?
  • How to login datahub platform?
  • How to balance battery voltage?
  • Is there some special requirement for inverters in generator parallel solution?
  • What is the CT function under pure off grid generator solution system?
  • What is the meaning of generator setting "switch on SOC"?
  • What is the meaning of generator setting "switch off SOC"?
  • What is the type of T58 power cable, cat5 or cat7?
  • Is a meter or CT the must if I want to do zero export control?
  • How to acheve 0 export control for 3 Mega inverters?
  • Which models of inverters does the EV-Charger compatible with to achive the Green and ECO mode?
  • What is the meaning in "DHCP page" list?
  • What if I install wrong direction of meter?
  • What is the meaning in "system page" list?
  • What is the "username" and "password" during doing the wifi manual connection?
  • « First
  • ‹ Previous
  • Next ›
  • Last »
Solax Power Help Center
English (US) Italiano (Italia)
Powered by Zendesk