FAQ
- Is the “comm" connection power the same to "multi" connection?
- What is VPP?
- Why my is my EVC stuck in "preparing"?
- Why does not it show the real grid value in the flow chart from solax cloud?
- Why I can not see the "Tor" safety code in my X1-Boost-G4 settings ?
- Why I can not select Safety code "Tor" in my X1-Mini-G4 settings?
- How many work modes in x3-hybrid-G4 parallel system?
- When does the warranty period usually start for inverters?
- Will my T30 batteried be heated during "out of heating period"?
- In X3-MIC-G2 datahub parallel system, do I need to set “ParallelSetting” on the inverter which is connect to the datahub?
- Why my load power is very big on solax cloud although I have few loads in my home?
- Can I clear the "error log" on my inverter?
- Why inverter connected under datahub reports "DSPVerFault"?
- Can the Master battery be configured with other HV slave batteries which are not from Solax?
- After login E-learning, can not click "Go E-Learning", what should I do?
- How to know wether the DSP has voltage or not?
- Why my inverter is changing between "checking" and "waiting" mode?
- What is the error "waiting DRM" meaning on my inverter screen? waiting DRM
- Where can I see my dongle registration number？
- Is the solax wireless meter compatiable with datahub1000?
- Can I upgrade my end user accout to installer account?
- As an installer, can I batch control the end user inverters which are bound with my installer account?
- Can solax inverter be downgraded?
- If the micro-inverter is not mounted under the PV panel but on the external wall, is this installation compliant? Will it affect the service life?
- What is the minimum chargin power of our EVC ？
- Why the PV power on my app flow chart is different from the PV power on web flow chart?
- Can I use the category 6 cable as the communication cable between the inverter and the meter instead of using the communication cable provided by SolaX?
- I plan to buy two different types of Solax hybrid inverters, both of which are connected with Solax batteries, can I install them in my house at the same time?
- After I set the new tariffs, will it valid immediately?
- Can a generator be connected in the AC coupling solution?