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  1. Solax Power Help Center
  2. FAQ

FAQ

  • During "Allow Discharge period", can my battery be charged?
  • How to do Wi-Fi Manual Connection?
  • How to Change account password via solax app?
  • How to change login account username via solax app?
  • How much data does solax 4G dongle consume per month?
  • How many bytes does Solax 4G dongle cost to transfer the data every month?
  • How to know if my inverter is controlled by external device remotely?
  • Will the wrong slave safety code lead to parallel fault in parallel system?
  • How to do blackstart when the inverter is connected with T30 batteries?
  • X3 MIC G1 after changing the export control value, fail to save, how to do solve this issue?
  • What if the direction of CT is wrong?
  • Do you have any tools that can help me to design my system?
  • How to connect BMS box with T30 battery?
  • How to connect DTSU666 Meter-CT?
  • Why it shows registration number is invalid?
  • What kind of inverters support generator solution?
  • How to Remove parallel system?
  • After parallel, how to set  "Resistance Switch"?
  • What is the parallel condition?
  • Which kind of inverters support the heat pump?
  • How to abtain my API token?
  • How to set up the power control functions?
  • How to achieve whole house loads back-up function?
  • Which kind of inverter can work with heat pump?
  • How to do when the mini soc drops under the mini soc 10% you have set?
  • What will  happen  if  allowed  dicharging  time period  covers  forced charging time period?
  • How does the EVC work with the payment system?
  • How to check whether the CT or meter installation is correct or not from inverter LCD?
  • How to change wifi dongle password?
  • How the difference bettwen matebox advanced and basic version?
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