FAQ
- How do I change the time zone setting of my site?
- Are there some special requirement if I want to use generator solution?
- My inverter started showing PV Voltage Fault, what could be the cause?
- How to do if I forgot my solax cloud login password?
- Can other third-party string work with solax string inverter?
- When I visit your solax cloud web, it shows black screen, what should I do?
- What is the meaning of "control power" in Mega settings?
- I would like to do training to become an approved installer, how to process it?
- What is the right CT direction when install the CT to my solar system?
- How to judge if the T58 is V1 or V2?
- What is the dip switch on BMS parallel box G1?
- How to calculate how many PV panels I need for my solax system?
- What is the meaning of "battery_status" in detailed report?
- Will we ship the power cable along with the replacement battery to customer?
- After I change the tariff, will the history data change automatically?
- What is the difference between normal wifi 2.0 dongle and the transition 2.0?
- Why the battery version on my inverter is not the same with it is on the app?
- Which kind of inverter support connecting EVC?
- Why does my inverter enter into standby mode?
- During "Allow Discharge period", can my battery be charged?
- How to do Wi-Fi Manual Connection?
- How to Change account password via solax app?
- How to change login account username via solax app?
- How much data does solax 4G dongle consume per month?
- How many bytes does Solax 4G dongle cost to transfer the data every month?
- How to know if my inverter is controlled by external device remotely?
- Will the wrong slave safety code lead to parallel fault in parallel system?
- How to do blackstart when the inverter is connected with T30 batteries?
- X3 MIC G1 after changing the export control value, fail to save, how to do solve this issue?
- What if the direction of CT is wrong?