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  1. Solax Power Help Center
  2. FAQ

FAQ

  • Which kind of SolaX inverter support AFCI function?
  • Is X1-AC compatible with BMS parallel box-G1?
  • How to setup datahub1000 remotely?
  • How to use the VPP function?
  • How to Use RFID Card and View Charging Records?
  • What is RFID?
  • Will my battery be forced discharge during the Discharging period I set under TOU mode?
  • How can find solax installer who is close to me?
  • What is MCS?
  • Where does the inverter internal consumption power from when inverter is under standby or idle mode?
  • I have installed X3-Hybrid-G4 inverter with matebox advanced version, does it support generator solution?
  • What is the default password for Soalx Meter?
  • When my inverter is offline, can I get my inverter data via modbus TCP?
  • How can I know which kind of battery is compatiable with my hybrid inverter?
  • How Export control Works?
  • During the force charging period, will the battery only can be charged from grid?
  • What is the Export Control?
  • Why limit system output power?
  • How to purchase extended warranty for my inverter?
  • After the warranty upgrade is completed, will solax send me the certificate?
  • For solax new version cloud, where can I register my inverter warranty?
  • I have installed 10KW X3-Hybrid-G4 inverter with 20kw solar panels, but the AC output power always no more than 10kw, what should I do?
  • Do solax X1-Hybrid-LV support Micro Grid system?
  • Does solax home version EVC support parallel function?
  • Can BMS Parallel Box-II be used with T30 batteries without using BMS?
  • Where can I delete the error messages in my solax app ?
  • I am wondering if I can download my inverter file when the inverter is offline?
  • I have a three phase hybrid inverter with 4 T58 batteries are connected, how to extend my battery storage?
  • Can I see my battery cycles via solax app or solax cloud web?
  • Can I add additional batteries to my X1 Hybrid G4 ? We have a T58 battery but wonder if it’s possible to add more ?
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