FAQ
- How can I upgrade the firmware of my inverter ?
- My warranty information disappeared after I changed my login account on the Solax cloud platform, do I need to register for the warranty again ?
- In the internal page, why is the communication module version is very old ?
- Why didn't I receive my warranty when I completed my warranty registration ?
- How to check if the home router can connect the SolaX Cloud server ?
- When I finish the wifi connection steps, why there is no inverter showed in my site ?
- Where can I find the Serial number of my inverter ?
- Do all Solax inverters support RS485 ModBus RTU and Ethernet ModBus TCP?
- Which SIM card can be used with pocket 4G?
- Why do we always need to provide the SN or the RN of an inverter when we need after-sales service ?
- What is the warranty period for soalx EVC?
- What is the difference between idle state and unusual idle state?
- What is the standby state?
- Are there any requirements for USB disks for local upgrades?
- Why is it generally recommended to choose to upgrade the firmware of an inverter during the sunny day?
- Can I use a CT with X3 MIC inverter?
- Why is the discharge efficiency of my T30 battery low in the winter?
- For a parallel system with multiple Mega inverters, if the customer needs to add an external system to collect data and import the inverter data, is the connection PIN port the same as for a single Mega inverter?
- Could EV charge work without neutral line?
- Can we mix T45 and T63 batteries ?
- What's the password of Chint meter ?
- What's the password of inverter for enduser ?
- Which weather station is compatible with datahub?
- Do you have wireless meter ?
- How to do black start on BMS parallel box G1?
- What's the transformation ratio of CT of X1-Hybrid?
- Can solax string inverter work under off grid?
- Can I install my datahub ourdoors?
- Does solax datahub support Dry Contact?
- Does solax datahub support lan connection?