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  1. Solax Power Help Center
  2. FAQ

FAQ

  • How can I know whether my iniverter is designed with APS?
  • What is the warranty period for LG battery I bought from solax?
  • Do I need to use extra home meter if I use solax meter with my inverter?
  • What is the working temperature for X3-PRO G2?
  • I lost my user manual, where can I get it?
  • Where can I see my battery tempetature, it is X3-Hybrid-G4?
  • What is DRM?
  • Which kind of Solax inverter supports Super-Backup Function?
  • Why I can not login solax portal platform, shows 404?
  • What is the obtain frequence of solax API tokenID?
  • Which protocol does solax API support?
  • Can I update EVC firmware locally?
  • I can not find X1-Boost-G4 on your solax Design, what should I do?
  • What kind of data can I get from solax cloud?
  • Which type MCB should we usually use?
  • What if I need more inverters being paralleled in my system?
  • What is the parallel quantity limit for each inverter model?
  • Why it's a full sunny day, but the inverter is not generating power?
  • How can I check the current FW version locally?
  • What's the password of battery charger for force charging?
  • What's ''Power type fault' error?
  • What's ''DSP run at boot'' error?
  • Can I update my inverter firmare using U-disk?
  • What is Ingress Protection?
  • Does X1-Boost G4 support DC isolation protection?
  • Can I get a longer power cable?
  • Does solax provide the wiring tools?
  • What is solax EVC address in my inverter setting?
  • Why my site have the Generator icon?
  • What is the warranty period for solax matebox?
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