Skip to main content
Solax Power Help Center Help Centre home page Solax Power Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Solax Power Help Center
  2. FAQ

FAQ

  • How to batch add inverter to a site?
  • If I register my Solax account using lowercase letters, will I be able to log in with uppercase letters?
  • Does it support export control function when I parallel my inverters via datahub?
  • Does solax wifi dongle support 5G HZ network?
  • How to do when the inverter is showing DSP runs at boot?
  • How to download SolaX Cloud APP?
  • How to power on or off the inverter from LCD screen?
  • Can I login solax app with my account in different mobile devices at the same time?
  • How to judge if the meter is from Solax?
  • What is the requirement for two strings panels in same MPP trackers?
  • Which kind of the inverters support the 10s refresh function?
  • How to change login account email address?
  • Can I use no-SolaX brand of CT?
  • How to measure the T58 slave battery voltage?
  • Can a single-phase EV be charged by X3-EVC?
  • How to do when the EVC charging power data showing peak?
  • How to do when my inverter time is not right?
  • Does SAMSUNG Galaxy S22, Android 13 support 10s refresh function?
  • How to upgrade installer account to the agent account?
  • If there is any special requirement if I want to get the inverter data via Modbus RTU?
  • How to do if I want to get the real-time data via solax API?
  • What to do when customer complain the matebox advance version makes a big noise?
  • When to enable the External ATS function?
  • On which Solax inverters GMPPT scan is available?
  • How to get the compatiable optimizer for my inverter?
  • X3 MIC G1 after changing the export control value, fail to save, how to do solve this issue?
  • Do we have to do Routine Maintenance for inverter?
  • What is the difference between self-use mode and backup mode?
  • How to change the username and password on portal platform?
  • What is Warranty Blacklist?
  • « First
  • ‹ Previous
  • Next ›
  • Last »
Solax Power Help Center
Italiano (Italia)
Powered by Zendesk