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  1. Solax Power Help Center
  2. FAQ

FAQ

  • What is the recommended server port for different pocket wifi dongle?
  • What is the relationship between Yield、Self-use、Feed-in Energy in solax cloud platform?
  • What kind of pocket dongle support Modbus-TCP?
  • what is the meaning of Daily Yield on the site in solax cloud platform?
  • What is the Real Time Power meaning in solax cloud platform?
  • How to batch add inverter to a site?
  • If I register my Solax account using lowercase letters, will I be able to log in with uppercase letters?
  • Does it support export control function when I parallel my inverters via datahub?
  • Does solax wifi dongle support 5G HZ network?
  • How to do when the inverter is showing DSP runs at boot?
  • How to download SolaX Cloud APP?
  • How to power on or off the inverter from LCD screen?
  • Can I login solax app with my account in different mobile devices at the same time?
  • How to judge if the meter is from Solax?
  • What is the requirement for two strings panels in same MPP trackers?
  • Which kind of the inverters support the 10s refresh function?
  • How to change login account email address?
  • Can I use no-SolaX brand of CT?
  • How to measure the T58 slave battery voltage?
  • Can a single-phase EV be charged by X3-EVC?
  • How to do when the EVC charging power data showing peak?
  • How to do when my inverter time is not right?
  • Does SAMSUNG Galaxy S22, Android 13 support 10s refresh function?
  • How to upgrade installer account to the agent account?
  • If there is any special requirement if I want to get the inverter data via Modbus RTU?
  • How to do if I want to get the real-time data via solax API?
  • What to do when customer complain the matebox advance version makes a big noise?
  • When to enable the External ATS function?
  • On which Solax inverters GMPPT scan is available?
  • How to get the compatiable optimizer for my inverter?
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