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  1. Solax Power Help Center
  2. FAQ

FAQ

  • X3 MIC G1 after changing the export control value, fail to save, how to do solve this issue?
  • Do we have to do Routine Maintenance for inverter?
  • What is the difference between self-use mode and backup mode?
  • How to change the username and password on portal platform?
  • What is Warranty Blacklist?
  • How to change email address on portal platform?
  • If the built-in SPD is damaged can I replace it myself?
  • What is the SPD (Surge protection device)?
  • What is the zero export control ?
  • Is a meter needed if I want to do zero export control for X1-Boost?
  • Does it support to register the old RN on Solax Cloud?
  • Do I must use dongle to collect the meter data?
  • Does it support to set Export control in parallel system?
  • Does X3-PRO G2 support three phase unbalanced output?
  • If I want to connect my inverter with the heat pump, what device do I need to use?
  • What is the maximum input current for X1-MINI-G4?
  • May I have your sales team contact?
  • Where can I buy the longer battery power cable?
  • What is the maximum battery power cable length between battery and battery?
  • What is the installation direction for Meter-CT?
  • Where can I buy X3-PRO-G2 20kw?
  • Does string inverter support parallel、set master and slave? where to set export limitation?
  • What is the maximum meter cat 6 cable I can use?
  • Do I need to install extra SPD for my X3 PRO G2?
  • What is the installation direction for single CT?
  • Do I need to use EPS box if I want to parallel 5 X3-Hybrid G4?
  • What is the output power rate if I parallel 2 * 7.5kw inverters?
  • What kind of RCD should I buy for my inverter?
  • How to join the installer training?
  • What kind of inverter can work with battery without PV?
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