FAQ
- What is the obtain frequence of solax API tokenID?
- Which protocol does solax API support?
- Can I update EVC firmware locally?
- I can not find X1-Boost-G4 on your solax Design, what should I do?
- What kind of data can I get from solax cloud?
- Which type MCB should we usually use?
- What if I need more inverters being paralleled in my system?
- What is the parallel quantity limit for each inverter model?
- Why it's a full sunny day, but the inverter is not generating power?
- How can I check the current FW version locally?
- What's the password of battery charger for force charging?
- What's ''Power type fault' error?
- What's ''DSP run at boot'' error?
- Can I update my inverter firmare using U-disk?
- What is Ingress Protection?
- Does X1-Boost G4 support DC isolation protection?
- Can I get a longer power cable?
- Does solax provide the wiring tools?
- What is solax EVC address in my inverter setting?
- Why my site have the Generator icon?
- What is the warranty period for solax matebox?
- What is the warranty period for solax CT?
- What is the warranty period for solax Meter?
- What is the warranty period for solax wifi dongle?
- Why I can see data in the page of inverter, but cannot see it in the page of site
- Why the inverter is online, but we can't see it in our installer/agent account?
- What is the difference between matebox V1.3&1.4
- What's the difference between EPS parallel box and EPS box
- Is it possibile to create two enduser/installer accounts for the same site?
- Can EPS boxes be used in two-phase electrical systems?