FAQ
- How to change email address on portal platform?
- If the built-in SPD is damaged can I replace it myself？
- What is the SPD (Surge protection device)?
- What is the zero export control ?
- Is a meter needed if I want to do zero export control for X1-Boost?
- Does it support to register the old RN on Solax Cloud?
- Do I must use dongle to collect the meter data?
- Does it support to set Export control in parallel system？
- Does X3-PRO G2 support three phase unbalanced output？
- If I want to connect my inverter with the heat pump, what device do I need to use?
- What is the maximum input current for X1-MINI-G4?
- May I have your sales team contact?
- Where can I buy the longer battery power cable?
- What is the maximum battery power cable length between battery and battery?
- What is the installation direction for Meter-CT?
- Where can I buy X3-PRO-G2 20kw？
- Does string inverter support parallel、set master and slave? where to set export limitation?
- What is the maximum meter cat 6 cable I can use?
- Do I need to install extra SPD for my X3 PRO G2?
- What is the installation direction for single CT?
- Do I need to use EPS box if I want to parallel 5 X3-Hybrid G4?
- What is the output power rate if I parallel 2 * 7.5kw inverters?
- What kind of RCD should I buy for my inverter?
- How to join the installer training?
- What kind of inverter can work with battery without PV?
- What is the limitation of connection cable length for CT?
- Can I set export control 0 for X1-AC?
- Can I connect only one inverter to my EPS Parallel BOX?
- Is there any special requirement for solar panel voltage?
- How many batteries can I connect to my X1-HYBRID-G4?