How to view the 10s refresh data from SolaX cloud? – Solax Power Help Center

Please make sure you have enabl the 10s refresh function, and then login your SolaX cloud account and click "live data".

Introduction

The data transmission between SolaX inverters and the cloud platform is realized by the Pocket Dongle, which uploads the latest data to SolaX Cloud every 5 minutes or immediately when the system has fault reported. However, if you use the latest Pocket Dongle, you can set 10s data refreshed on SolaX Cloud.

Advantages

Real-time monitoring

This function can provide you with a better experience, presenting more detailed system changes and monitoring home energy flow status in real time.

Rapid troubleshooting

When the system meets faults or data exceptions, you can quickly detect anomalies in the parameters, and it is more convenient to troubleshoot and locate the problems.

Settings

Step 1

Before that, you need to check whether your Dongle is our latest products: Pocket Wi-Fi 3.0, Wi-Fi + LAN, and Wi-Fi+4G, only these 3 latest Dongles support the 10s refreshed. They can be distinguished by their registration numbers, which starts with 'SN'/ 'SS' /SM' respectively.

Note: The Wi-Fi 3.0 which registration number starts with 'SV'/'SR' does not support 10s refreshed.

Step 2 Check live data via app

Viewing Location From SolaX Cloud Web

Power flow chart in Site Analysis (The number blinking means refreshing once)

Note: The following GIF is the flow chart of Site page, the flow chart on Inverter page is still refreshed in 5min.

Site analysis

The parameters line graph in Live Data

Live Data

Compatibility

The Pocket Dongles that support 10s refreshed are listed below.

Table 1 Pocket Dongles that support 10s refreshed

Dongle	Registration Number	Firmware Version
Pocket Wi-Fi 3.0	SSxxxxxxxx	≥3.034.01
Pocket Wi-Fi+LAN	SNxxxxxxxx	≥1.001.20
Pocket Wi-Fi+4GM	SMxxxxxxxx	≥1.001.23

2. This function also required to be supported by the inverter version. You can refer to the following table for specific information.

Table 2 Inverter and Firmware Version

Inverter Version	Firmware Version
X1-MINI-G4	ARM≥013.01 DSP≥012.13
		X1-BOOST-G4	ARM≥013.01 DSP≥10.00
X1-Hybrid G4.1 and above version	ARM≥1.30 DSP≥1.31
		X3-Hybrid G4.3 and above version	ARM≥1.30 DSP≥1.31
A1-Hybrid G2	ARM≥2.38 DSP≥1.48

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