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  1. Solax Power Help Center
  2. FAQ

FAQ

  • Which kind of inverters support the heat pump?
  • How to abtain my API token?
  • How to set up the power control functions?
  • How to achieve whole house loads back-up function?
  • Which kind of inverter can work with heat pump?
  • How to do when the mini soc drops under the mini soc 10% you have set?
  • What will  happen  if  allowed  dicharging  time period  covers  forced charging time period?
  • How does the EVC work with the payment system?
  • How to check whether the CT or meter installation is correct or not from inverter LCD?
  • How to change wifi dongle password?
  • How the difference bettwen matebox advanced and basic version?
  • How to enable the 10s refresh function?
  • How to troubleshoot LAN dongle issue?
  • Why my system goes offline after I change my internet provider?
  • How to upgrade the firmware of Pocket WiFi 3.0 locally?
  • What is the main difference between BMS parallel box G2 and G1?
  • Does SolaX inverter support external generator?
  • How to get device data by modbus tcp?
  • How to make inverter silent when grid is off?
  • How to set export control?
  • How to enable the function of P(freq)? X1-Boost-G4?
  • Why I cannot query historical data via API as an end-user?
  • Why my installer or agent cannot see my site data?
  • How to Change account password?
  • How to change login account username?
  • How to set the charge and discharge period?
  • How to find inverter SN?
  • How to login datahub platform?
  • How to balance battery voltage?
  • Is there some special requirement for inverters in generator parallel solution?
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