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  1. Solax Power Help Center
  2. FAQ

FAQ

  • Why the "daily yield" no longer updates the data on cloud
  • Regarding the Application of Solax's Micro-grid system, does it support any other brand of on-grid inverter?
  • Why the ARM and DSP versions on the screen of the inverter is very old ?
  • What does the RN of the dongle means ?
  • What does the SN of the inverter means ?
  • What is the longest distance for datahub "AI Signal Cable"?
  • What is the longest distance for datahub "Network Cable"?
  • What is the longest connection distance between the router and my datahub1000?
  • Does solax pocket wifi 3.0 support "offline data storage"?
  • Can I know if solax inverter has a built-in "built-in AC auxiliary power supply"?
  • When I login my account, it shows "timeout", what should I do?
  • Can I reset "Income&Saved" data of my solax cloud?
  • Does the "daily income" includes self use power?
  • How do I connect my product to the solax cloud app ?
  • Do I need to enable the function "Extend Battery Function" before adding new batteries to my system?
  • When I download "SolaX-Project" app, it shows not available, and was made for an older version of Android, what should I do?
  • How to measure AC grid Frequency?
  • How to measure AC grid Voltage?
  • How to measure AC current?
  • How to measure PV current?
  • How to measure Grid breaker side phase voltage?
  • How to measure Grid breaker side phase voltage?
  • How to meassure three Phase inverter Line Voltage ?
  • How to measure Inverter AC output phase voltage?
  • How to measure T30 battery voltage?
  • How to measure MPPT short circuit voltage?
  • How to measure PV panel impedance?
  • How to measure Inverter PV+/- impedance?
  • How to reboot my inverter?
  • Why I can not save the changes when inverter is under idle mode?
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