FAQ
- I’ve recently just changed internet providers do I need to contact installer to reconnect ?
- What is the ct clamp direction on the DTSU666Chint Meter-CT?
- Can I creat two sites with the same names?
- can solax cloud set email notifications for an installer account ?
- Where can I get the SolaX_VPP function Definition?
- What is the difference between DTSU666 meter and DTSU666-D meter?
- Can I use three phase meter as single phase meter?
- Can Solax EVC G2 be directly connected to a building management system or an external controller using Modbus RTU, TCP/IP?
- Can I connect single phase generator to three phase hybrid inverter?
- In AC coupling system, can I replace the third-party on grid inverter with a hybrid inverter?
- My wifi dnogle is showing: Wifi_xXXXXXXXXX, what should I do?
- Is there length limitation for solax cloud username?
- Where can I get the compability list of the pocket and the inverters?
- How do the Datahub1000 Smart Schedule work?
- Is it necessory to installe the AC breaker for my X3-NEO-LV inverter?
- Is it necessory to installe the external RCD for my X3-NEO-LV inverter?
- Which kind of solax battery is compatible with X3-NEO-LV?
- Does X3-NEO-LV inverter support Adapter Box G2?
- What is the function of Export control in my inverter settings?
- What is the switching time for X3-Hybrid-G4 Pro inverter?
- What is the switching time for X3-NEO-LV inverter?
- Is it normal that the data showing on my app and cloud are not the same?
- What is the standby power consumption of the solax grid-connected inverters?
- What other devices can be connected to the RS485 port of the Adaptor Box G2 besides the inverter?
- What power bands are available in X3-ULTRA?
- I want to buy solax inverter, where can I know its warranty information?
- Does it support to parallel X3-Hybrid-G4 inverter with the latest X3-Hybrid-G4 Pro inverter?
- I am using WiFi+lan dongle, does it support to configure the static IP address?
- Will the network configuration of SolaX inverter effect my home Wifi in a negative way?
- Can I connect the network cable directly to the fiber box instead of going through the router?