FAQ
- After the warranty upgrade is completed, will solax send me the certificate?
- For solax new version cloud, where can I register my inverter warranty?
- I have installed 10KW X3-Hybrid-G4 inverter with 20kw solar panels, but the AC output power always no more than 10kw, what should I do?
- Do solax X1-Hybrid-LV support Micro Grid system?
- Does solax home version EVC support parallel function?
- Can BMS Parallel Box-II be used with T30 batteries without using BMS?
- Where can I delete the error messages in my solax app ?
- I am wondering if I can download my inverter file when the inverter is offline?
- I have a three phase hybrid inverter with 4 T58 batteries are connected, how to extend my battery storage?
- Can I see my battery cycles via solax app or solax cloud web?
- Can I add additional batteries to my X1 Hybrid G4 ? We have a T58 battery but wonder if it’s possible to add more ?
- For SK-SU inverter, is there some special setting I need to do if I want to use EPS function?
- Does the SK-SU5000E have the ability to export power to the grid from battery?
- Which kind of battery is compatiable with X1-lite-lv inverter？
- Is it required to install an AC breaker between the inverter output and the power grid?
- Is there some special requirement for X1-lite-lv inverter？
- Do I need to install an external RCD for my X1-lite-lv inverter？
- What kind of Power Grid does X1-lite-lv inverter support?
- In AC coupling system, I am using 2 Solax meters, do I need to some settings for each of them?
- How to change the words language whiich is showing on EVC LCD?
- Can I connect EVC and adapter box G2 with my X3-Hybrid-G4 inverter at the same time?
- Can I do some setttings from solax EVC LCD?
- How to delete the time period I created under EVC Setting?
- I have three inverters, can they share one dongle?
- Is solax X3-Hybrid-G4 designed with AFCI function?
- Do I need a shelter to install our X1-Fit inverter outdoor?
- Does solax Microinverter support 0 export control function?
- What is the SPD protection level for solax X1-Hybrid-6kW-D inverter?
- What is the standard warranty period for solax Microinverter?
- Can I use the same email address to register for both end user account and installer?