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  1. Solax Power Help Center
  2. FAQ

FAQ

  • What is the switching time for X3-Hybrid-G4 Pro inverter?
  • What is the switching time for X3-NEO-LV inverter?
  • Is it normal that the data showing on my app and cloud are not the same?
  • What is the standby power consumption of the solax grid-connected inverters?
  • What other devices can be connected to the RS485 port of the Adaptor Box G2 besides the inverter?
  • What power bands are available in X3-ULTRA?
  • I want to buy solax inverter, where can I know its warranty information?
  • Does it support to parallel X3-Hybrid-G4 inverter with the latest X3-Hybrid-G4 Pro inverter?
  • I am using WiFi+lan dongle, does it support to configure the static IP address?
  • Will the network configuration of SolaX inverter effect my home Wifi in a negative way?
  • Can I connect the network cable directly to the fiber box instead of going through the router?
  • Which kind of SolaX inverter support AFCI function?
  • Is X1-AC compatible with BMS parallel box-G1?
  • How to setup datahub1000 remotely?
  • How to use the VPP function?
  • How to Use RFID Card and View Charging Records?
  • What is RFID?
  • Will my battery be forced discharge during the Discharging period I set under TOU mode?
  • How can find solax installer who is close to me?
  • What is MCS?
  • Where does the inverter internal consumption power from when inverter is under standby or idle mode?
  • I have installed X3-Hybrid-G4 inverter with matebox advanced version, does it support generator solution?
  • What is the default password for Soalx Meter?
  • When my inverter is offline, can I get my inverter data via modbus TCP?
  • How can I know which kind of battery is compatiable with my hybrid inverter?
  • How Export control Works?
  • During the force charging period, will the battery only can be charged from grid?
  • What is the Export Control?
  • Why limit system output power?
  • How to purchase extended warranty for my inverter?
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