FAQ
- What's the length of the CT which comes with X1-Hybrid?
- What is the warrty period for solax accessories?
- How can I get the T30 battery upper cover?
- Will it still under warranty if I want to unstall my inverter and install it to another place?
- How can I register my new battery warranty to the original warranty file?
- Does X3 Mega support SPD function?
- I can not receive my warranty file after geristering, what should I do?
- Do we have to do any solax inverter settings change when we using solar systems with Tigo TS4-A-O optimizers?
- Does solax warranty card support withdraw?
- Can I use the EPS box for two Hybrid G4 parallel system to achieve the EPS swiching and whole home backup?
- Can I use the Chint electricity meter that I purchased from Amazon with the SolaX inverter?
- Is SolaX EVC suppprt V2G?
- Does X3-ULTRA support Wireless meter?
- Please could you help me to update the firmware of my BMS and batteries?
- What is the advance setting password for installer?
- How can I do to come back to previous App?
- Where can I find firmware update for solax x3-4.0-T-D and x3-7.0-T-D?
- when I modify my account password, I can not receive the verify code?
- Why is there no purely solar production figure on your app?
- I can not find the right safety code on my inverter settings, what should I do?
- When I scan QR code by APP it displays “Register No. not valid”?
- Is it normal my battery s1 and s2 flash green for 1 second and down for 4 seconds?
- I can not find”WIFI_XXXXXXXX”on Wifi list, what should I do?
- How to upgrade the firmware for my datahub?
- Is it the battery temperature what I see from solax cloud?
- Is Grounding Connection is a must for solax inverter?
- where can i find the proof of conformity of the EU?
- After changing the tariff, will the history data also be changed?
- My battery lights is flashing red, what should I do?
- Do you have the compability list of the pocket and the inverters?