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  1. Solax Power Help Center
  2. FAQ

FAQ

  • Is Grounding Connection is a must for solax inverter?
  • where can i find the proof of conformity of the EU?
  • After changing the tariff, will the history data also be changed?
  • My battery lights is flashing red, what should I do?
  • Do you have the compability list of the pocket and the inverters?
  • Can I charge a single phase EV with a three phase charger?
  • Can Solax inverters work with the Puredrive 5kw battery?
  • What is Meter/CT ?
  • How to calculate the Maximum Number of PV panels per string?
  • As an installer account, can I creat an end user account for my customer?
  • I can not login solax portal platform, it shows 404 error?
  • My EVC can not power on, and the screen is not light up, what should I do?
  • Can I add another end user account to my end user account?
  • How does Global MPPT scan work?
  • What is Ripple Control?
  • What is manual mode?
  • Can I know the detailed working mode of peak shaving?
  • Can I reset the CO2 reduction of my site?
  • Why there is no value on the load and grid icon on my solax cloud?
  • Can I turn off my inverter remotely?
  • May I know something about AFCI?
  • Why do I need switch box?
  • Why do I need BI?
  • Do I need external CT or meter during installation?
  • What kind of type RCD should I use for my solax inverter?
  • What is RCD?
  • Does solax EVC support OCPP protocol?
  • How to delete the data under my site?
  • Do I need to select the correct safety code for my inverter?
  • Does Solax EVC support additional RFID chips?
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