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  1. Solax Power Help Center
  2. FAQ

FAQ

  • What is the difference between CT and meter?
  • How can I get the installer account?
  • Why wont my battery charge in the cold weather?
  • Do you have a copy of G100 compliance declaration for x1 hybrid inverters ?
  • Is there anyway of checking whether thebattery has balanced correctly?
  • Can I know the price of solax T58?
  • Is the x3 pro 8kw -15kw battery compatible?
  • Can I please have the email of your marketing team?
  • I am looking for UPS systems, can you help me?
  • Does the solax x1 g4 hybrid inverter have a G100 certificate?
  • Does soalx app support Apple watch?
  • How do I now retrieve the graphical reports that the older app version supplied ?
  • Where can I get Solax inverter technical information for G99 SAF form?
  • Does Mic G1 support Tor?
  • I can not find the safety code G99 on my inverter, what should I do?
  • When I visit solax cloud with my mobile phone, it shows Stacking for some items, what should I do?
  • How long does the data can be stored on solax server?
  • How can I get the G100 Certificated file for my inverter?
  • Is it possible to use DTSU666-CT as DTSU666?
  • What's the length of the CT which comes with X3-Hybrid?
  • What's the length of the CT which comes with X1-Hybrid?
  • What is the warrty period for solax accessories?
  • How can I get the T30 battery upper cover?
  • Will it still under warranty if I want to unstall my inverter and install it to another place?
  • How can I register my new battery warranty to the original warranty file?
  • Does X3 Mega support SPD function?
  • I can not receive my warranty file after geristering, what should I do?
  • Do we have to do any solax inverter settings change when we using solar systems with Tigo TS4-A-O optimizers?
  • Does solax warranty card support withdraw?
  • Can I use the EPS box for two Hybrid G4 parallel system to achieve the EPS swiching and whole home backup?
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