Skip to main content
Solax Power Help Center Help Centre home page Solax Power Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Solax Power Help Center
  2. FAQ

FAQ

  • Can I use the Chint electricity meter that I purchased from Amazon with the SolaX inverter?
  • Is SolaX EVC suppprt V2G?
  • Does X3-ULTRA support Wireless meter?
  • Please could you help me to update the firmware of my BMS and batteries?
  • What is the advance setting password for installer?
  • How can I do to come back to previous App?
  • Where can I find firmware update for solax x3-4.0-T-D and x3-7.0-T-D?
  • when I modify my account password, I can not receive the verify code?
  • Why is there no purely solar production figure on your app?
  • I can not find the right safety code on my inverter settings, what should I do?
  • When I scan QR code by APP it displays “Register No. not valid”?
  • Is it normal my battery s1 and s2 flash green for 1 second and down for 4 seconds?
  • I can not find”WIFI_XXXXXXXX”on Wifi list, what should I do?
  • How to upgrade the firmware for my datahub?
  • Is it the battery temperature what I see from solax cloud?
  • Is Grounding Connection is a must for solax inverter?
  • where can i find the proof of conformity of the EU?
  • After changing the tariff, will the history data also be changed?
  • My battery lights is flashing red, what should I do?
  • Do you have the compability list of the pocket and the inverters?
  • Can I charge a single phase EV with a three phase charger?
  • Can Solax inverters work with the Puredrive 5kw battery?
  • What is Meter/CT ?
  • How to calculate the Maximum Number of PV panels per string?
  • As an installer account, can I creat an end user account for my customer?
  • I can not login solax portal platform, it shows 404 error?
  • My EVC can not power on, and the screen is not light up, what should I do?
  • Can I add another end user account to my end user account?
  • How does Global MPPT scan work?
  • What is Ripple Control?
  • « First
  • ‹ Previous
  • Next ›
  • Last »
Solax Power Help Center
English (US) Italiano (Italia)
Powered by Zendesk