Skip to main content
Solax Power Help Center Help Centre home page Solax Power Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Solax Power Help Center
  2. FAQ

FAQ

  • Why does my batteries have low capacity?
  • Can I extend the warranty of my inverter?
  • What should I do when the battery does not discharge?
  • Can I connect 2 strings with different voltage in the same MPPT?
  • How can I get warranty conditions?
  • What is Ntc?
  • Why the detailed data in EVC page is empty except phases voltage?
  • Is there difference on different MPPT input limit if there are more than one pair of PV port?
  • Does Hv Battery system support parallel function? With a BMS parallel box?
  • We have another issue with wallbox there is nonsence charging when EVC is avalible but no power going out (controlled by statistic report), there is charging power from site power diagram but no charging records in EVC page.
  • Why my system always sends power to the grid even I enable the 0 export control?
  • What basic settings should I check before first start my Inverter?
  • Why can’t I see my device after I have my dongle online?
  • What is the function of Hot Standby?
  • Inverter still Feed in arout 40 – 50w although export control set to 0W?
  • After instaltion, when first start Inverter, its behaviour is strange, on L1 in -9A, L2 +9A, L3 0A, is it normal?
  • How can I get API adresss?
  • I want to registret on Solax Cloud, but i dont no what is my Registration number, how to do?
  • Does the inverter settings value will change after update firmware?
  • How i can update my Inverter to the latest official FW ?
  • Can exceeding maximum input voltage damage inverter?
  • What maximum PV power i can connect to Hybrid 10kW?
  • What Inverter is H34A15J1600604?
  • How i can registred warany on my Inverter ?
  • Which smart meters can be used with dahub?
  • What is the correct orientation of measuring coils if I only use CT?
  • Do I need to do wifi connection again if I changed my router password or SSID?
  • Does soalx inverter have the function of SPD?
  • How to book the installer traing course?
  • What is the length limitation for T58 power cable?
  • « First
  • ‹ Previous
  • Next ›
  • Last »
Solax Power Help Center
Italiano (Italia)
Powered by Zendesk