FAQ
- What is manual mode?
- Can I know the detailed working mode of peak shaving?
- Can I reset the CO2 reduction of my site?
- Why there is no value on the load and grid icon on my solax cloud?
- Can I turn off my inverter remotely?
- May I know something about AFCI?
- Why do I need switch box?
- Why do I need BI?
- Do I need external CT or meter during installation?
- What kind of type RCD should I use for my solax inverter?
- What is RCD?
- Does solax EVC support OCPP protocol?
- How to delete the data under my site?
- Do I need to select the correct safety code for my inverter?
- Does Solax EVC support additional RFID chips?
- My data on solax cloud is showing abnormally, what can I do?
- How to do when the solax cloud time is not the same with my local time?
- I have a problem with solax design website we cant add panels to the database？
- Where does the web version portal show Battery SN?
- When commissioning a solar inverter on-site, what key parameters should a field application engineer check first?
- What should be considered when advising customers on the optimal location for solar panel installation during pre-sale consultations?
- When discussing solar inverter benefits, which factor is most likely to resonate with environmentally conscious customers?
- What is the reason for battery over discharge or near over discharge?
- I can see my inverter is online from solax cloud, but it is offline on solax app?
- My RCD tripped out, what should I do?
- Why I can not login solax cloud with the new account I created?
- Where can I find the warranty document for this battery that says what % of its rated capacity will be left after 10 years?
- How do I know I really have batteries with a different generation?
- Why the system said password is ineffective when I cannot create the installer account?
- How many register accesses/reads can i have from modbus/rs485 input?