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  1. Solax Power Help Center
  2. FAQ

FAQ

  • Are labor costs or on-site service fees covered by the warranty?
  • Does the SolaX inverter warranty start from the installation date or the production date?
  • Can the "Superback" function be used in pure off grid situation?
  • What are the key highlights of the XHub?
  • What is the main purpose of the XHub device?
  • What are the storage conditions for the XHub?
  • How do I decommission or remove the XHub?
  • What is the maintenance schedule for the XHub?
  • What is the XSchedule function of XHUB?
  • Does the XHub support third-party devices?
  • Can the XHub control a heat pump?
  • Which inverters are supported by the XHub?
  • How do I connect the L1/L2/L3/N power lines to the XHub?
  • What are the environmental requirements for installing the XHub?
  • Can the X3-PRO G2 inverter be grounded on the PV module’s positive/negative poles?
  • What are the environmental requirements for installing the X3-PRO G2 inverter?
  • What does the "LV" suffix mean in X3-PRO G2 model names?
  • Is an external RCD (Residual Current Device) required for SolaX X3-Pro G2 inverter?
  • What are the AC cable and circuit breaker requirements for a X3-PRO-15K-G2 inverter?
  • What is the GMPPT function, and how does it work?
  • Will the solax app support the SU3700E
  • could you send me up-to-date modbus protocol document for inverter X3-MGA-50K-G2
  • How to upgrade my X3-NEO LV firmware locally?
  • How do I configure the X3-NEO LV system for Zero Export (0W)?
  • What does "Grid Control" function do for X3-NEO LV?
  • What is the function of the EPS terminal for X3-NEO LV?
  • What are the key specifications of the X3-NEO-LV series?
  • Does X3-NEO lv contain SPD function?
  • Does X3-NEO lv 20kw contain afci function?
  • What happens when the Export Control value is set to 0W in a single-phase system?
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