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  1. Solax Power Help Center
  2. FAQ

FAQ

  • How many batteries can be fitted to Solax X1 hybrid inverter?
  • I’ve changed my WiFi provider and am unable to change the information on my dongle and solace inverter, please could you send me how to fix this?
  • Unable to conect my device to solax app
  • My solax power inverter is stuck on EPSOVERLOAD IE16
  • How many batteries can I use with solar ies 6kw
  • Where can I find the installation user manual for the M31-40 dual meter?
  • Where can I find the installation user manual for the M3-40 meter?
  • Where can I find the installation user manual for the M1-40 meter?
  • Can I bind multiple Solax inverters to a single monitoring site?
  • Does the dongle signal affect manual WiFi connection setup?
  • I have multiple Solax inverters—can I use a single dongle for all of them?
  • Where can I find my Solax dongle’s registration number?
  • Can your upgrade my Boost G1 inverter’s firmware remotely?
  • Will my inverter TOU go on working when my inverter is offline?
  • My device has lost internet connection again and is showing as partial offline meaning my tou isn’t working?
  • On the solax ultra - is the eps alway live?
  • My inverter says waiting,how to do?
  • Does SolaX AC coupling system support zero export control solution?
  • How to enable the AP signal on the WIFI+LAN 2.0 dongle?
  • How do I claim warranty on an inverter?
  • How do I read the export value?
  • Can I (homeowner) download data via .csv format?
  • As an installer, how to add the end user to the plant?
  • My battereis have stoped charging as it is cold how do i check this?
  • Do you offer technical support ?
  • Can I know more about the battery heating function?
  • What is TOU mode, and how do I configure it?
  • What grid types does the X1-VAST inverter support, and what AC voltage/frequency ranges are compatible?
  • Can the X1-VAST inverter be installed outdoors, and what are the environmental requirements?
  • Can I connect two battery strings to the X1-VAST inverter?
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