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  1. Solax Power Help Center
  2. FAQ

FAQ

  • Is the X1-SMART G2 compatible with single-phase or three-phase grids?
  • What inverter models are included in the X1-SMART G2 series?
  • Are SolaX EVC IP-rated for outdoor use?
  • Can the X1-HAC-7P support single-phase grids?
  • What is the recommended installation spacing and angle for SolaX EVC?
  • What tools are needed for installation of SolaX EVC?
  • What is the difference between Plug (P) and Socket (S) variants for Solax EVC?
  • What models are included in the X1/X3-HAC series?
  • Where can I find the adapter box’s dimensions and physical specifications?
  • What are the installation notes for dry contact signal control?
  • What is the default baud rate for Adapter Box G2 communication?
  • Does Adapter Box G2 require external power?
  • What are the key application scenarios for Adapter Box G2?
  • What certifications does the X1-MINI G4 comply with?
  • Does the X3-PRO G2 support DC oversizing?
  • What’s the estimated monthly data consumption?
  • Why can't I connect to the Pocket WiFi after switching routers?
  • How to choose an installation location?
  • How to resolve grid connection failures?
  • Does the X3-MEGA G2 support Modbus TCP/IP?
  • What IP rating does the X3-MEGA G2 have?
  • Is the X3-MEGA G2 suitable for high-altitude installations?
  • How to recover a lost DataHub login password?
  • What communication protocol does DataHub use?
  • How to change DataHub’s interface language?
  • Why does "Self Use" data occasionally disappear in DataHub?
  • Can DataHub mix grid-tied and storage inverters?
  • What is the minimum startup power for EVC Green Mode?
  • Can the EVC G2 charger operate without Wi-Fi?
  • What does the model suffix “PLC” of smart EV cahrger G2 indicate?
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