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  1. Solax Power Help Center
  2. FAQ

FAQ

  • Why my installer or agent cannot see my site data?
  • How to Change account password?
  • How to change login account username?
  • How to set the charge and discharge period?
  • How to find inverter SN?
  • How to login datahub platform?
  • How to balance battery voltage?
  • Is there some special requirement for inverters in generator parallel solution?
  • What is the CT function under pure off grid generator solution system?
  • What is the meaning of generator setting "switch on SOC"?
  • What is the meaning of generator setting "switch off SOC"?
  • What is the type of T58 power cable, cat5 or cat7?
  • Is a meter or CT the must if I want to do zero export control?
  • How to acheve 0 export control for 3 Mega inverters?
  • Which models of inverters does the EV-Charger compatible with to achive the Green and ECO mode?
  • What is the meaning in "DHCP page" list?
  • What if I install wrong direction of meter?
  • What is the meaning in "system page" list?
  • What is the "username" and "password" during doing the wifi manual connection?
  • What is the meaning of "power" on inverter LCD screen?
  • What is the meaning of "DO" on datahub?
  • If the meter-ct was installed in my system, ct or meter should I select in inverter settings?
  • Does solax inverter support "Anti-Islanding protection"?
  • Which kind of meter can be used for X3-Hybrid-G4?
  • Can I connect my heat pump to solax inverter directly?
  • How many adpater boxes can I connect to my inverter?
  • In parallel system, why the PV power for each inverter is not the same?
  • In parallel system, if the master inverter stops working, can the slave still work normally?
  • What is the "SN" in solax API url?
  • How many inverters can I connect to my datahub?
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