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  1. Solax Power Help Center
  2. FAQ

FAQ

  • When I visit your solax cloud web, it shows black screen, what should I do?
  • Under datahub "smart scene" setting page, what is the refresh frequence for the condition under "If"?
  • What is the meaning of "control power" in Mega settings?
  • Can we set the "smart scene" remotely?
  • What is the meaing of " Max. AC output current " in soalx data sheet?
  • What is the pocket wifi server IP address?
  • Can my home wifi password and ssid include special letters?
  • How to hide the dongle wifi SSID?
  • What will cause the load power value to be negative?
  • What is the difference between BMS parallel box G1 and G2?
  • What is the difference between MPPTvoltage range and Max. PV input voltage in data sheet?
  • How to purchase the Warranty Extension?
  • How to calculate the Open Circuit Voltage of PV panel?
  • How to view the 10s refresh data from SolaX cloud?
  • How to create site for an existing end-user account?
  • What to do when the inverter LCD meter/CT reading is not stable?
  • What is the difference between safety code "MEA_Thailand" and " PEA_Thailand "?
  • Which kind of inverters support Micro-grid System?
  • What is the meaning of "Max. PV array input power": 4000/8000 in solax smart datasheet?
  • Is solax inverter designed with Leakage current detection function?
  • Which kind of meter should I buy for X3-Hybrid-G4?
  • What is the meaning of "nominal input voltage" in solax user manual?
  • Is the matebox compatiable with T30 and T58?
  • What is the meaning of dip switch?
  • I wonder if the ‘X3-Hybrid G4’ can charge the batteries from grid if solar panels are not available?
  • What if I install wrong direction of meter?
  • Shoud I change any setting when I install meter or CT?
  • How can we use the green(from PV panels) to charge the vehicle?
  • Is there any requirement for on-grid inverter when I use "Micro-grid" function on Hybrid inverter?
  • How does the inverter distribute PV energy between grid, loads and battery?
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