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  1. Solax Power Help Center
  2. FAQ

FAQ

  • How to do zero injection control, do I need energy meter?
  • What are Whole home loads and Partial home loads?
  • Can multiple inverters work in parallel?
  • What is PID?
  • What is SVG?
  • What does Auxiliary power on string inverter use for?
  • What is Anti-Islanding protection?
  • What does MPPT mean?
  • Is the “comm" connection power the same to "multi" connection?
  • What is VPP?
  • Why my is my EVC stuck in "preparing"?
  • Why does not it show the real grid value in the flow chart from solax cloud?
  • Why I can not see the "Tor" safety code in my X1-Boost-G4 settings ?
  • Why I can not select Safety code "Tor" in my X1-Mini-G4 settings?
  • How many work modes in x3-hybrid-G4 parallel system?
  • When does the warranty period usually start for inverters?
  • Will my T30 batteried be heated during "out of heating period"?
  • In X3-MIC-G2 datahub parallel system, do I need to set “ParallelSetting” on the inverter which is connect to the datahub?
  • Why my load power is very big on solax cloud although I have few loads in my home?
  • Can I clear the "error log" on my inverter?
  • Why inverter connected under datahub reports "DSPVerFault"?
  • Can the Master battery be configured with other HV slave batteries which are not from Solax?
  • After login E-learning, can not click "Go E-Learning", what should I do?
  • How to know wether the DSP has voltage or not?
  • Why my inverter is changing between "checking" and "waiting" mode?
  • What is the error "waiting DRM" meaning on my inverter screen? waiting DRM
  • Where can I see my dongle registration number?
  • Is the solax wireless meter compatiable with datahub1000?
  • Can I upgrade my end user accout to installer account?
  • As an installer, can I batch control the end user inverters which are bound with my installer account?
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