Skip to main content
Solax Power Help Center Help Centre home page Solax Power Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Solax Power Help Center
  2. FAQ

FAQ

  • What kind of card does 4G dongle support?
  • How to clear my site income&save?
  • Can I user CT for my X3-Fit-G4 inverter?
  • Can I use solax pocket 4g dongle in Uk?
  • When I register a new solax account, I can not receive the activate link, what should I do?
  • Why in solax cloud site page can't see the value of the load?
  • Can one dongle registration number be bound with multiple agent account?
  • What is the reason for the data delay on the cloud system?
  • The graph in the cloud system doesn't agree with TIGO at all?
  • What should I do if I receive a product that is missing some of the accessories?
  • How should I set it up if I don't want to draw power from the grid when using EVC?
  • Do I have to always keep the firmware version of my product at the latest version?
  • Can I set a certain time period in solax EVC settings to charge my EV?
  • What is the difference between the V1 and V2 versions of the T58 battery?
  • During update firmware verison period, will the inverter still generate power?
  • As an installer, can I check the inverter firmware version via solax app or cloud?
  • As an installer, can I downgrade the firmware version for my end user inverter?
  • As an installer, can I update the firmware for my end user?
  • Can I recover my site after delete?
  • What is the defaut password for Solax Chint meter?
  • Are the “slave +/-” and “master +/-” in the BMS parallel box G2 in parallel?
  • Why on my site it shows PV power during the mid-night?
  • Can I connect my T30 batteries to BMS parallel G2 without master battery?
  • Can I set the battery charging period same to discharging period?
  • Can I use EPS parallel box to parallel string inverter?
  • Can I install three T30 in stack?
  • Does the X3-Ultra-25K satisfy G99 and G100 certification?
  • Why although I set export control 0, but still small power send to grid, my inverter is X3-Hybrid-G2?
  • Does solax wifi dongle support routing function?
  • If the meter is faulty, will it influence the battery charge and discharge function?
  • « First
  • ‹ Previous
  • Next ›
  • Last »
Solax Power Help Center
Italiano (Italia)
Powered by Zendesk