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  2. FAQ

FAQ

  • I am using X3-hybrid G4 with matebox advanced version, how can I connect it with other brand on grid inverter?
  • What is the default Modbus address for solax EVC?
  • How many EVC can I connect to my Datahub1000 device?
  • Can I change my EVC work mode via solax API?
  • Does solax Datahub support wifi to connect to the solax cloud platform?
  • Is X3-ULTRA compatiable with single-phase string inverter from other brands in a micro-grid system?
  • After upgrading the fimrware for my X3-hybrid-G4, the version shows 0.00?
  • Can solax inverter support GPS function?
  • Does solax battery support both charging and dischrging simultaneously?
  • How many time periods can I set for my solax adapter G2?
  • What is the Wireless Mode of solax adapter box G2?
  • When inverter is under idle mode, how much power does solax adapter box take?
  • What is the Operating Temperature of solax adapter box G2?
  • Can I parallel X1-Hybrid-G4 and X1-Fit-G4 inverter, they are the same power rate ?
  • What is the activation password for solax EVC?
  • Can I use CT and meter for my X3-ULTRA at the same time?
  • Can the pv power feed into grid when I enable the generator function in the setting of X3-Hybrid-G4?
  • Can I use my normal mobile card for solax 4G dongle?
  • What kind of card does 4G dongle support?
  • How to clear my site income&save?
  • Can I user CT for my X3-Fit-G4 inverter?
  • Can I use solax pocket 4g dongle in Uk?
  • When I register a new solax account, I can not receive the activate link, what should I do?
  • Why in solax cloud site page can't see the value of the load?
  • Can one dongle registration number be bound with multiple agent account?
  • What is the reason for the data delay on the cloud system?
  • The graph in the cloud system doesn't agree with TIGO at all?
  • What should I do if I receive a product that is missing some of the accessories?
  • How should I set it up if I don't want to draw power from the grid when using EVC?
  • Do I have to always keep the firmware version of my product at the latest version?
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