FAQ
- Is it possible to send the alarm email of my end users inverter to my email address which is bind with my installer account?
- What is the logic of calculation of Income＆Saved？
- In AC coupling system, if the on-grid inverter is of Solax and only the meter in Matebox is used, is it necessary to enable External INV?
- In AC coupling system, how to calculate the real on grid power?
- In AC coupling system, is it normal that when External INV is enabled, Meter/CT Settings can not choose CT?
- Which inverters are compatible with the 10s updated WiFi module?
- Can I use only solax battery as a power bank without inverter?
- Does Solax Hybrid LV have AC Couple function?
- How to reset the “incoming&save” data to zero for a certain month？
- How to set the dip switches on the Parallel Box II G2?
- Is there a way to discharge my battery and send whatever I have in the battery back to the grid?
- I’ve recently just changed internet providers do I need to contact installer to reconnect ?
- What is the ct clamp direction on the DTSU666Chint Meter-CT?
- Can I creat two sites with the same names?
- can solax cloud set email notifications for an installer account ?
- Where can I get the SolaX_VPP function Definition?
- What is the difference between DTSU666 meter and DTSU666-D meter?
- Can I use three phase meter as single phase meter?
- Can Solax EVC G2 be directly connected to a building management system or an external controller using Modbus RTU, TCP/IP?
- Can I connect single phase generator to three phase hybrid inverter?
- In AC coupling system, can I replace the third-party on grid inverter with a hybrid inverter?
- My wifi dnogle is showing: Wifi_xXXXXXXXXX, what should I do?
- Is there length limitation for solax cloud username?
- Where can I get the compability list of the pocket and the inverters?
- How do the Datahub1000 Smart Schedule work?
- Is it necessory to installe the AC breaker for my X3-NEO-LV inverter?
- Is it necessory to installe the external RCD for my X3-NEO-LV inverter?
- Which kind of solax battery is compatible with X3-NEO-LV?
- Does X3-NEO-LV inverter support Adapter Box G2?
- What is the function of Export control in my inverter settings?