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  1. Solax Power Help Center
  2. FAQ

FAQ

  • When do I need to set "Dry Contact"?
  • What is the function of "EPS Mute" in my inverter settings?
  • What is the function of "System ON/OFF" in my inverter settings?
  • Is there some special requirement for the EPS load which is connect to inverter EPS port?
  • What is the "Manual" work mode?
  • which ports are we using to communicate with SolaxCloud ?
  • Do I need to install a SPD for my X3-Fit-G4 inverter?
  • Which kind of inverter support matebox?
  • Which kind of pocket wifi dongle support to hide the wifi hotspot?
  • Which kind of inverter does not upgrade firmware remotely?
  • Why in my site the "Real time" power is not the same to the power shown in PV icon?
  • How many batteries can I conenct to BMS parallel box G2?
  • What is half wave load and its feature?
  • What is inductive load its feature?
  • What should I do, if my EVC comes up with the fault "485COM_Fault"?
  • What is "Remote Shutdown"?
  • Under OCPP mode, my EVC alarm list showing "485COM_Fault", how to solve this issue?
  • What should I do, if my EVC comes up with the fault "emstop_fault"?
  • Which kind of pockets dongle support to hid the wifi hotspot?
  • In datahub settings, what is the "Feed-in Buffer” function used for?
  • For Adapter Box G2, what does the "Threshold of Consumption" mean in the setting of SG ready mode?
  • Do I need to change any settings if I connect the Meter to the solax EVC?
  • What does "load capacity" mean when I set up the Adaptor Box G2?
  • What is the difference between adapter G1 and adapter G2?
  • In datahub settings, what is the "Plc enabled" function used for?
  • Do I need to do some special settings if I want to connect an Adapter Box G2 and the EV Charger both to solax inverter ?
  • What kind of batteries does IES support? What is the quantity?
  • Is there any special requirement for the generator which is connected to my X3-Hybrid-G4?
  • Why do we need three phase unbalanced power supply?
  • Which kind of dongle does X1-hybrid-LV support?
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